Digital Competences: Definition & Key Components

The EU Definition of Digital Competence

In May 2018, the Council of the European Union defined digital competence as involving “An interest in digital technologies and their adept and critically responsible use for learning, working, and participating in society. It includes computer and digital literacy, communication and collaboration, media literacy, digital content creation (including programming), security (including being comfortable in the digital world and possessing cybersecurity skills), intellectual property issues, problem-solving, and critical thinking.”

Key Components

In order to sustain current living standards, promote high employment rates, and enhance social cohesion in an evolving society and workforce, individuals must possess a relevant set of skills and competences. Facilitating access to these skills and competences across Europe is crucial for personal fulfillment, well-being, employability, and social integration. Such efforts contribute significantly to reinforcing Europe’s resilience amidst rapid and profound societal changes.

Digital Skills: Beyond the Basics

What Are Digital Skills?

Digital skills comprise a universe of technological abilities – also referred to as digital hard skills – and digital soft skills that range from computer usage to software development for artificial intelligence. They encompass relational and behavioral competencies that enable individuals to effectively utilize new digital tools: from safeguarding personal data to observing netiquette in social media usage; from online information retrieval to digital content creation. They are not a static set but continually evolve with technological advancements and will also change over time, as those considered “digital literacy” today, once universally acquired, will be taken for granted.

The European Union’s Definition

The European Union has sought to provide a standardized definition, describing them as “basic skills in information and communication technologies: the use of the computer to retrieve, evaluate, store, produce, present, and exchange information as well as to communicate and participate in collaborative networks via the Internet”.

More Than Just Technical Expertise

Engagement with digital technologies necessitates a reflective and critical mindset. Individuals should exhibit curiosity, openness to new ideas, and forward-thinking while also maintaining an ethical, safe, and responsible approach to their usage. In summary, digital competence goes beyond mere technical proficiency; it encompasses a holistic understanding, critical evaluation, and responsible utilization of digital technologies to effectively navigate the digital landscape and contribute meaningfully to society.

The Impact of COVID-19 on Digital Skills

Moreover, the global upheaval caused by the COVID-19 pandemic was a reminder of the crucial role of basic digital skills in the lives of citizens around the world. As communities grappled with closures and social distancing measures, the use of digital platforms increased, underlining the need for individuals to possess basic digital skills.

Digital Connectivity: A Necessity in Times of Crisis

In a major statement released in June 2020, the Commission emphasized the fundamental importance of digital connectivity during the crisis. The Covid-19 crisis demonstrated how crucial it is for citizens and businesses to be connected and able to interact with each other online. This recognition underlines the indispensable nature of digital engagement in managing the personal and professional sphere in times of crisis. Looking to the future, the Commission is committed to continuously working with Member States to identify areas that require more investment. This strategic approach aims to ensure that all Europeans have equal access to digital services and innovations. By promoting inclusive digital ecosystems, we strive to empower individuals and communities to thrive in an increasingly interconnected and digitally driven world.